Water & Sewer Division
Statement of Services
The Water and Sewer Division is responsible for providing water distribution and sewer collection to citizens and businesses. The process begins with the purchase of water from the Great Lakes Water Authority. The Water and Sewer Division handles the installation, repair and reading of all water meters.The Division performs all repair work on water and sewer mains; gatewells; maintenance hole and catch basin structures; all cleaning of sewer mains, catch basins, gatewells and culverts; and all other related services. The Division handles all repair work including pavement and landscape repairs arising from water main breaks and/or sewer trench settlement. The process ends with the City paying the Oakland County Water Resources Commission for the treatment of sewage that enters its facilities.
Consumer Confidence Report
The City of Madison Heights wants you to know that your tap water is safe to drink, and that it meets or surpasses all federal and state standards for quality and safety. Check out the most recent Consumer Confidence Report.Division Facts
Water
- 1,300 commercial water connections to city watermain
- 1.6 billion gallons used per year by Madison Heights residents and businesses. Enough to fill 150,000 backyard swimming pools
- 131 miles of watermain in the City
- 9,600 residential water connections to city watermain
- Main breaks average 65 per year. Most repaired in under 2 hours
- Over 6,000 lineal feet of watermain are replaced each year or the length of 20 football fields
Sewer
- 7,000 manholes in the City. Sanitary, storm, and water gate wells
- The Division cleans over 100,000 lineal feet of sanitary sewer per year and 4,200 catch basins in the City
Lead Water Service Lines in Madison Heights
If not received already, all residents and businesses will be receiving the Lead Water Service Lines Notice (PDF) in the mail. Please call the Department of Public Services at 248-589-2294 with any questions.-
Chris Woodward
DPW SupervisorPhone: (248) 589-2294
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Water & Sewer Division
Physical Address
801 Ajax Drive
Madison Heights, 48071
DPS Facility and Offices:
801 Ajax Drive
Madison Heights, MI 48071
Service Line Phone: (248) 837-2797
Water & Sewer Billing Phone: (248) 583-0845
Emergency Phone: (248) 585-2100
Hours
Monday through Friday
8:00 am to 4:30 pm
Closed Daily from 11:30 am - 12:30 pm
- Whom do I call for a sewer backup and what should I do for a water leak?
- I'm a Madison Heights resident and plan to move soon. What will happen with my water service?
- I've heard that adding a second water meter to handle my lawn sprinkler usage will save me money in reduced sewer charges. Is this an option?
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