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City Staff and the Environmental Citizen’s Committee (ECC) want you to know that we are aware of some of the service issues you may be experiencing with our solid waste contractor, GFL. To try and answer some questions you may have, the ECC has worked with City Staff and GFL to develop the following Frequently Asked Questions. We hope these are informational and answer some of the questions you may have. If not, please contact the Department of Public Services with any questions or concerns you may have, we have a Route Supervisor from GFL in the City daily and want to address your concerns immediately.