Could the city have avoided raising these rates?

These rate changes are a necessary step to adequately fund the operations and capital improvements for our water and wastewater distribution systems and ensure these systems remain strong, reliable, and safe for residents for many years to come.

This decision was not taken lightly, and was made after extensive and careful discussion. 

Even if we conserve the amount of water we use in Madison Heights, the cost of maintaining the water and sewer systems in our City continues to rise, making these changes necessary. 

We appreciate your understanding as we work to ensure that water safety and reliability remains at the highest level possible in Madison Heights for years to come.

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1. Why are the rates for my water and sewer bill increasing?
2. How much will the rates be increased, and when will this take effect?
3. What do you mean by cost per unit? How does that translate?
4. Could the city have avoided raising these rates?
5. How do Madison Heights water and sewer rates compare to other communities in our region?
6. What can I do if I need help paying my bill?
7. What services does my water and sewer bill cover?