Show All Answers

1. Can I cancel AutoPay?

Yes, simply login to your account and click on AutoPay. Next select Edit, change the status to “No, I do not want AutoPay” and save. To modify, go into your profile and uncheck the AutoPay box that you had previously checked when you elected to opt in.

2. Can I start receiving paper bills again?

Yes, simply login and click on Paperless. Then, select “No” and save your changes.

3. Can I tell if my payment has been posted?

Yes, simply login to your account and select “View paid or closed invoices”.

4. Can I use more than one payment method per transaction?

Yes, if partial payments are accepted, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.

5. Do I have to enter an email address to make a payment?

Yes, an email address is required so the payment confirmation can be delivered to your email inbox.